Job Opening | Miles Community college

ADMISSIONS COUNSELOR
​@ MILES COMMUNITY COLLEGE

Department: Student Services Job Status: Full Time
FLSA Status: Classified Amount of Travel Required: 50% - 75%
Reports To: Director of Financial Aid and Admissions; VP of Enrollment Management and Educational
Support Services

ESSENTIAL FUNCTIONS
· Responsible for promotion of the College through high school visitations, college fairs, career fair, and other community and regional events.
· Visit all high schools assigned per recruitment plan and develop relationships with high school counselors and related personnel.
· Knowledge of all academic programs offered through Miles Community College including all continuing education and workforce development initiatives and be able to relay the information to potential students, parents, counselors, community agencies, and other interested parties.

• · Assist prospective students in navigating the college’s admissions and advising process. This includes assisting these prospective students in identifying resources on the College campus that would include student support services, academic advising, financial aid counseling, and Veteran’s benefits assistance.
• · Provide campus tours, facilitate student/parent question and answer sessions, and assist families with the admissions process to include general academic advising information.
• · Plan and administer all Campus Preview Days for high school students, and organize and facilitate student recruitment events for special populations of students, including adult learners.
• · Assist with facilitation of Student Orientation, Advising, and Registration (SOAR) sessions, and assist Student Engagement and Enrollment Services offices with the planning of Welcome Wagon and participate in Welcome Wagon weekend.
• · Compile admissions packets and other promotional materials used for recruiting.
• · Utilize constituent relationship management (CRM) software, student information system, and Microsoft programs such as Outlook Excel to create and generate recruitment mail and email campaigns and coordinate prospect management. This will include compiling and reporting prospect data to supervisors.
• · Advise Student Ambassador Program.
• · Fulfill recruitment responsibilities per recruitment plan which includes managing and executing communication plans, working towards targeted enrollment goals.
• · Serve on selected college committees as requested.
• · Must be able to work evening hours and occasional weekends. Significant travel, including overnight travel, required.
• · Perform tasks as delegated by the Director of Financial Aid and Admissions or the Vice President of Enrollment Management and Educational Support Services.

POSITION QUALIFICATIONS
Competency Statement(s)

• · Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• · Attendance/Punctuality - Is consistently at work and on time.
• · Business Acumen - Understands basic business practices.
• · Change Management - Communicates changes effectively.
• · Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.
• · Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• · Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
• · Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Meets commitments.
• · Delegation - Delegates work assignments; Matches the responsibility to the person; Sets expectations and monitors delegated activities.
• · Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.
• · Initiative - Seeks increased responsibilities; Takes independent action.
• · Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• · Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Improves processes, products and services.
• · Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values
• · Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Organizes or schedules other people and their tasks.
• · Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.
• · Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• · Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• · Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• · Safety and Security - Observes safety and security procedures; Uses equipment and materials properly.
• · Strategic Thinking - Develops strategies to achieve organizational goals; Adapts strategy to changing conditions.

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